Service

icon SERVICES

Supporting Every Stage of Your EV Journey

Business Portal

Partner with AFKON to explore dealership opportunities, fleet solutions, bulk purchases, and long-term business partnerships designed for sustainable growth.

  • Dealer & Distributor Registration
  • Fleet & Bulk Purchase Enquiries
  • Business Partnership Programs
  • ICAT Approved Vehicle
  • Dedicated Sales Consultation
Image
Image

Customer Portal

Access vehicle support, warranty services, spare parts, service requests, and essential resources through a dedicated customer experience platform.

  • Warranty Registration & Claims
  • Service & Maintenance Requests
  • Genuine Spare Parts Support
  • Product Manuals & Downloads
  • Customer Account Management
Image
Image

ORDER PORTAL

Place new vehicle orders, track existing orders, request quotations, and manage fleet or dealership purchase requirements through AFKON’s dedicated order management portal.

  • New Vehicle Order Booking
  • Existing Order Status Tracking
  • Quotation & PI Request
  • Fleet & Bulk Order Management 
  • Dispatch & Delivery Updates
Image
Image

Complaint Portal

Register technical complaints, warranty issues, service requests, and upload vehicle photos for quick resolution by the AFKON technical support team.

  • Vehicle Complaint Registration
  • Warranty & Technical Support
  • Service Request Management
  • Upload Photos & Documents
  • Complaint Status Assistance
Image
Image
icon FAQS

Answers to your charging questions

AFKON offers complete electric mobility solutions, including dealership support, customer assistance, after-sales service, warranty support, and AI-powered help.

How can I contact the AFKON support team?

You can reach our team through the Customer Portal, AI Support Center, WhatsApp, or by submitting an online enquiry form.

Yes. Visit our Business Portal to apply for dealership, distributorship, fleet partnerships, or bulk vehicle purchase opportunities.

Yes. We offer warranty assistance, genuine spare parts, technical guidance, and professional after-sales support for all eligible AFKON vehicles.

Yes. Our AI Support Center is available 24/7 to answer common questions, guide you to the right service, and help you access important resources anytime.