Customer Portal

icon CUSTOMER PORTAL

Dedicated Support for Every AFKON Vehicle Owner

vehicle support vehicle support
Experiencing a technical issue with your AFKON vehicle? Submit your complaint and our technical team will review your request and provide the appropriate solution.
warranty & service warranty & service
Need warranty assistance or scheduled maintenance? Register your request for warranty claims, annual maintenance, or authorized repair services.
genuine spare parts genuine spare parts
Order genuine AFKON spare parts and accessories to maintain the safety, reliability, and long-term performance of your electric vehicle.

Trusted by 10,000+ EV owners

icon How It Works

Reliable Support for Every AFKON Customer

At AFKON GROUP, our commitment extends beyond delivering premium electric vehicles. From warranty assistance and technical support to spare parts and service requests, our dedicated support team ensures every customer receives fast, transparent, and reliable assistance throughout their ownership journey.

How can I register a service request?

Simply submit your vehicle details through our online support portal or WhatsApp. Your request is instantly assigned a unique ticket ID, allowing our technical team to review and respond quickly with the appropriate solution.

Customers can upload their purchase invoice, vehicle chassis number, and warranty details through the AFKON Customer Portal. Once verified, our support team will process the request and provide timely updates.

Order genuine AFKON spare parts directly through our authorized dealer network or online support system. We ensure original components, faster dispatch, and reliable after-sales assistance across India.

customer support dashboard
Up to

0%

Customer Support Satisfaction

icon Testimonial

Trusted by Customers Across India

Our customers are at the heart of everything we do. From reliable electric vehicles and responsive after-sales support to fast warranty assistance and genuine spare parts, AFKON GROUP is committed to delivering a seamless ownership experience that customers can trust every day.

icon FAQS

Your Questions, Expert Answers

faq

You can submit your service request through the Customer Portal by filling out the support form. Once submitted, you'll instantly receive a unique Ticket ID to track the progress of your request.

How do I check my complaint status?

Simply enter your Ticket ID in the tracking section or contact our WhatsApp Support to receive real-time updates on your complaint, service request, or repair status.

Yes. If your vehicle is covered under warranty, you can upload the required details through the Customer Portal. Our support team will verify your request and guide you through the complete warranty process.

Customers and authorized dealers can request genuine AFKON spare parts through the Customer Portal. Our team will confirm availability, pricing, and delivery details after reviewing your request.

Yes. Our AI-powered WhatsApp Support is available to help with service bookings, complaint registration, warranty assistance, vehicle information, and general customer queries for a faster support experience.

Still Have Questions?

We’re here to help you with anything you need. Reach out to our team for quick and reliable support anytime.

afkon group
icon GET A QUOTE

Engineered for Every Journey. Trusted for Every Business.

customer support form
Schedule a Free
Effective Consultation
image 47

    Accepted formats: PDF, JPG, JPEG, PNG (Max: 10 MB)