CUSTOMER PORTAL Dedicated Support for Every AFKON Vehicle Owner
Trusted by 10,000+ EV owners
- Warranty Support
- Genuine Spare Parts
- 24×7 AI Assistance
How It Works Reliable Support for Every AFKON Customer
At AFKON GROUP, our commitment extends beyond delivering premium electric vehicles. From warranty assistance and technical support to spare parts and service requests, our dedicated support team ensures every customer receives fast, transparent, and reliable assistance throughout their ownership journey.
How can I register a service request?
Simply submit your vehicle details through our online support portal or WhatsApp. Your request is instantly assigned a unique ticket ID, allowing our technical team to review and respond quickly with the appropriate solution.
How do I claim my vehicle warranty?
Customers can upload their purchase invoice, vehicle chassis number, and warranty details through the AFKON Customer Portal. Once verified, our support team will process the request and provide timely updates.
Where can I order genuine spare parts?
Order genuine AFKON spare parts directly through our authorized dealer network or online support system. We ensure original components, faster dispatch, and reliable after-sales assistance across India.
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Customer Support Satisfaction
Testimonial Trusted by Customers Across India
Our customers are at the heart of everything we do. From reliable electric vehicles and responsive after-sales support to fast warranty assistance and genuine spare parts, AFKON GROUP is committed to delivering a seamless ownership experience that customers can trust every day.
Rajesh Sharma
Amit Verma
Priya Mehta
Mohammed Arif
Sandeep Patel
FAQS Your Questions, Expert Answers
How can I raise a service request?
You can submit your service request through the Customer Portal by filling out the support form. Once submitted, you'll instantly receive a unique Ticket ID to track the progress of your request.
How do I check my complaint status?
Simply enter your Ticket ID in the tracking section or contact our WhatsApp Support to receive real-time updates on your complaint, service request, or repair status.
Can I claim warranty support online?
Yes. If your vehicle is covered under warranty, you can upload the required details through the Customer Portal. Our support team will verify your request and guide you through the complete warranty process.
How can I order genuine spare parts?
Customers and authorized dealers can request genuine AFKON spare parts through the Customer Portal. Our team will confirm availability, pricing, and delivery details after reviewing your request.
Is WhatsApp support available for customers?
Yes. Our AI-powered WhatsApp Support is available to help with service bookings, complaint registration, warranty assistance, vehicle information, and general customer queries for a faster support experience.
Still Have Questions?
We’re here to help you with anything you need. Reach out to our team for quick and reliable support anytime.
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